What if I move?

If you are moving to a new home, please reach out to our Customer Experience Team in advance at hello@altuspower.com.

Depending on the state and electric utility of your new home, you may be able to transfer your Community Solar subscription so you can continue receiving solar savings. Please let us know your new utility company, service address, and account number and if we are able to transfer your subscription we will do as quickly as possible.

If you are unable to transfer your subscription to your new home or do not wish to transfer it, please let us know either way so we can close your subscription. After we close your subscription you may still see solar credits — and corresponding Altus invoices, if you receive them — for the next 2–3 billing cycles, or until your utility finalizes your account, whichever comes first.