When you subscribe to Community Solar, you'll receive a credit on your utility bill for your portion of the solar project’s production. This credit will reduce the amount you pay for electricity.
If you're located in a state and utility that participates in Standard Dual Billing, you will also receive a separate invoice from Altus Power for your solar credits at a discount, leaving you with savings on your energy costs. You must pay both bills.
Here is an example. Please note that solar discounts vary by location and the project you are assigned to, and this image is for illustrative purposes only.
Standard Dual Billing customers receive two bills each month — one from their existing electric utility company and one from Altus Power — but they’re still saving money over the course of the year. If you’re on Standard Dual Billing, you’ll notice that your monthly utility bill balance is typically lower, thanks to the solar credits you’re earning from the Community Solar project you’re subscribed to.
Your Altus Power bill, meanwhile, will charge you for those credits at a discount. Therefore, even though you’re paying two bills, the total charges for the two bills combined is less annually than what you would have paid before subscribing to Community Solar.
Let’s say your utility bill this month is $400, and you receive a credit of $300 on your utility bill in exchange for the energy generated from your portion of the solar farm. In other words, you will pay your utility company only $100. Then, Altus will bill you for those solar credits at a discounted rate. If we agree on a 20% discount, then you’d be paying us a total of $340 instead of $400 this month — saving you $60!
If you need help locating or understanding the solar credit applied to your electricity bill, or if you need help understanding your Altus Power invoice, do not hesitate to email our Customer Experience Team at hello@altuspower.com.