Why do you need my payment info?

There are no upfront costs or fees with Community Solar.

We may need your payment information during the application process if you're located in a state or utility area that participates in Standard Dual Billing. Subscribers on Standard Dual Billing receive two bills each month — one from their existing electric utility company and one from Altus Power — but they’re still saving money over the course of the year.

When you're on Standard Dual Billing, you’ll notice that your monthly utility bill balance is typically much lower than it would normally be, thanks to the solar credits you’re earning from the Community Solar project you’re subscribed to. (You might see those credits labeled as a “transfer” or an “adjustment” — the wording varies by state and by utility company.)

Your Altus Power bill, meanwhile, charges you for those credits at a discount. Therefore, even though you’re paying two bills, the total charges for the two bills combined is less annually than what you would have paid before subscribing to Community Solar. The payment method you add during the application process will be the payment method used to pay for these discounted solar credits. 

‍If your state and utility participate in Utility-Consolidated Billing, we do require payment information to enroll in the program and you will not get a separate bill from Altus Power. Instead, the utility handles the adjustment to reflect the discount on the solar credits listed in your Altus contract.